payment & shipping policy
OUR PAYMENT INFORMATION
We use Payfast as our payment gateway and they offer several secure payment options for you to choose from. These will be presented to you at the payment step of the checkout.
OUR SHIPPING POLICY
Local Shipping
All South African orders are shipped using Fastway Couriers our trusted and reliable local courier service.
Local shipping rates are calculated at checkout for anywhere in South Africa, with delivery to your door in 1-3 business days.
Outlying local areas may take between 2 - 5 business days.
If your product is not in stock and you are requesting a Pre-Order, it will take up to 12 working days to be delivered as the products needs to be produced before shipping.
International Shipping
International shipping charge does not include possible taxes and duties which could be applied by customs in the country where the order originated.
The responsibility for any custom duties, foreign taxes or other fees which may be imposed will rest with the purchaser.
To comply with South African export regulations, we will declare the exact value of all product(s) ordered.
We are also prohibited from marking an international order as a “gift”, even if the order is placed with the purpose of sending it to a recipient as a gift. For further information, please call your local customs offices to get further details regarding customs/duties/charges applicable.